Ability to make decision & justify with thorough prior consultation.
Organizational capacity assessment.
Ability to identify skill gaps and prepare training content relevant to upskill. This is both on the job and off the job training.
Empathic skills – Ability to appreciate where employee grievances emanate from, engage employees to ensure that they understand its relevance to the policies and procedures at hand before taking the next step.
HR Policy review and development
Finance skills – Ability to match empathy with business sense and therefore not always seeking avenues on how to spend cash e.g. ensuring the organization is registered with NITA so that all training costs get reimbursed (whether partly or the whole).
Business management skills – Ability to appreciate where the HR function falls in the entire picture of the business model and ensure that it presents a relevant voice at all levels of the organization.
Leadership skills – Not only am I a team leader but also a team player.
Good planner – ensure that activities and actions are as per the calendar (business calendar or HR calendar) and I am time conscious as well.
Flexible & adaptive to the changing business situations and contexts i.e. progressive.
Knowledge of best and current HR and Operations/Administrative practices and approaches
Broad knowledge and experience in leading practices in organization development, compensation, talent management and development and employee relations
Knowledge of the Kenyan Labor Laws
Ability to develop pragmatic human resource strategies
Strong business acumen
People management skills
Conflict resolution skills
Budget preparation skills
Attention to detail
Customer service skills
Planning and organizing skills
Ability to coach and mentor
Communication skills including facilitation and presentation skills
Ethical approach to HR related matters be it staff or the upward levels of authority.
Highly organized & ensures all matters are brought to a close or best possible close situation available.
I work well with little or no supervision
I am highly trained Trainer of Trainers and also a teacher by training.
I am also a trained counsellor.
Communication is a top priority without which failure is guaranteed.
A leading multi-national architectural firm operating in Sub-Saharan Africa. Symbion Mombasa is part of the Symbion Group.
Lead contributor in the review and update of the HR manual
Performance management champion & encouraged employees have open discussions with their line managers on performance management i.e objective setting, objective monitoring, amendment and appraisals as well.
Reviewed all service and administration contracts and included Service Level Agreements (SLAs) defining acceptable service levels and penalties thereof for nonadherence.
Innovatively recruited competitive staff via LinkedIn and attendance of functions related to architecture and construction.
Successfully introduced and implemented flexi-time.
Reviewed all staff separations with the Company lawyers to avoid litigations and/or disputes. Nil dispute to date.
Successfully recruited and trained my successor who is the incumbent.
Various roles combined.
June 2011-Sept. 2015 Records Manager (East and Central Africa)
A Kenya-based company engaged in the manufacture and sale of cigarettes and tobacco whose parent company is BAT Group on the UK.
Successfully prepared all litigation documents for labour disputes against the Company.
Successfully implemented the benefits indicated in the registered and signed off Collective Bargaining Agreement for the staff union.
Attended court sessions on behalf of the company either as a witness or to take notes for review with the Legal team.
Negotiated with medical insurer (Resolution Health) to allow members to upgrade their medical cover over and above what the company offers.
Reviewed, updated & successfully negotiated all 3rd party contracts under my docket at all positions e.g. Records Management Services with G4S Kenya, Archiving services for BAT Uganda with Aramex, Telkom Kenya with BAT Kenya & renegotiated late payments and penalties related, successfully drafter the HR Self Service database creation contract, Deloitte for payroll services etc.
Provided various training as required e.g. understanding your payslip, records management, induction, leave management, HR policies & procedures.
Reviewed the performance of all end market coordinators alongside their respective managers in the Records Management program.
Set up and successfully managed the IT license calendar that enabled the department to budget and monitor companywide licenses leading to nil downtime.